Debt Collector Specialist
Williamsville
Debt Collector Specialist
Full Time • Williamsville
Benefits:
- Bonus based on performance
- Competitive salary
- Paid time off
- Training & development
Benefits/Perks
- Careers Advancement Opportunities
- Flexible Scheduling
- Competitive Compensation
Job Summary
We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision.
Responsibilities
- Review accounts to discover overdue payments
- Research client information and historical data on accounts
- Communicate with clients regarding overdue accounts
- Collect payments and issue refunds
- Maintain accurate documentation of account status and collection efforts
- Report on collection activity and present to management
Qualifications
- High school diploma/GED required, a college degree is preferred
- Previous experience as a Collection Specialist or in a similar position
- Understanding of collection techniques
- Knowledge of debt collection laws and regulations
- Familiarity with Microsoft Office, Excel, and computer databases
- Ability to work well under pressure
- Excellent communication and negotiation skills
Compensation: $16.00 - $22.00 per hour
About Us
TruNorth Resolution Group is a National Consumer Debt Collection Agency Specializing in Debt Settlement & Debt Relief.
WE REPRESENT CREDITORS IN THE COLLECTION OF OUTSTANDING ACCOUNT BALANCES
We serve all industries, including insurance companies, manufacturers, distributors, and trucking companies, and have more than 20+ years of experience in reducing bad debts, and improving collections.
We serve all industries, including insurance companies, manufacturers, distributors, and trucking companies, and have more than 20+ years of experience in reducing bad debts, and improving collections.
By utilizing the skills, knowledge, and unique experience of our agents and management team, we have proven results and strategies on all levels of account placement.
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